Welcome to Golden Plus!

These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, please refrain from using our website or services.

Eligibility

By using our website or purchasing our products, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction. If you are under 18, you may use our services only under the supervision of a parent or guardian who agrees to these Terms.

Account Registration

To access certain features or make purchases, you may need to create an account. You agree to provide accurate, up-to-date information and maintain the confidentiality of your account credentials. You are responsible for all activities under your account and must notify us immediately of any unauthorized access or security breaches.

Product Information and Availability

We strive to ensure accuracy in product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free. Prices and availability are subject to change without notice. We reserve the right to limit purchases or refuse service at our discretion.

Orders and Payment

By placing an order, you agree to pay the full amount, including applicable taxes and shipping fees. We reserve the right to refuse or cancel orders due to pricing errors, inaccurate product details, or suspected fraud. If your order is canceled, we will notify you and issue a refund.

Shipping and Delivery

We aim to deliver orders within the estimated timeframe but are not responsible for delays caused by factors beyond our control, such as weather, carrier issues, or customs processing. Ownership and risk of loss transfer to you upon delivery to the carrier.

Returns and Refunds

If you are unsatisfied with your purchase, you may return the product within the period specified in our Return Policy. Items must be in original condition and packaging. Shipping and handling fees are non-refundable, and you may be responsible for return shipping costs.

Warranty

Our products include a manufacturer’s warranty covering defects in materials and workmanship. Warranty terms vary by product. The warranty does not cover damage due to misuse, accidents, or unauthorized modifications. To file a claim, contact our customer service team with proof of purchase.

Intellectual Property

All content on our website, including text, images, graphics, logos, and software, is the property of Golden Plus or its licensors. Unauthorized use, reproduction, or distribution of any content is prohibited and may result in legal action.

User-Generated Content

By submitting reviews, comments, or other content, you grant Golden Plus a non-exclusive, royalty-free, worldwide license to use, modify, and distribute your content. You confirm that your content does not infringe on third-party rights or violate laws. We reserve the right to remove any inappropriate content.

Limitation of Liability

To the maximum extent permitted by law, Golden Plus and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. This includes but is not limited to loss of profits, data, or goodwill.

Indemnification

You agree to indemnify and hold harmless Golden Plus and its affiliates from any claims, damages, losses, or expenses resulting from your use of our services, violation of these Terms, or infringement of third-party rights.

Privacy Policy

Your use of our website and services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Governing Law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes will be resolved exclusively in the courts of Bangladesh.

Changes to Terms and Conditions

We reserve the right to update these Terms at any time. Changes will be effective upon posting. Continued use of our website or services constitutes acceptance of the revised Terms. Please review them periodically.

Termination

We may suspend or terminate your access to our website or services without prior notice if you violate these Terms or act in a manner harmful to our business. Certain provisions will survive termination.

Entire Agreement

These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and Golden Plus, superseding any prior agreements.

Severability

If any provision of these Terms is deemed invalid, the remaining provisions will remain in effect.

Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of our rights.

Acknowledgment

By using our website, purchasing our products, or accessing our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.